Pay by Device allows you your customer to pay a Posted Sales Invoice in-person using a regular Credit or Debit card using an EMV Payment Terminal or Pin-Pad.  This topic documents the following items:

Pay a Posted Sales Invoice (Fortis)

Pay a Posted Sales Invoice (Sensepass)

Review Device Transactions

Retry a Transaction

Print a Customer Receipt

Pay a Posted Sales Invoice (Fortis)

To Pay a Posted Sales Invoice, follow these steps:

  1. Open the relevant Posted Sales Invoice
  2. Navigate to Actions > Pay By Device
  3. This opens the Card Payment form:

A screenshot of a computer??Description automatically generated

  1. Select the Device you wish to use, from the Device Id dropdown.
  2. Select OK

Note if you wish to pay a lesser amount, you can override the Amount textbox.

  1. The Payment Providers Card Payment form will be displayed and confirm the Device, the Amount and indicate the real-time status of the Transaction.
    A screenshot of a computer??Description automatically generated

Pay a Posted Sales Invoice (Sensepass)

To Pay a Posted Sales Invoice, follow these steps:

  1. Open the relevant Posted Sales Invoice
  2. Navigate to Actions > Pay By Device
  3. This opens the Card Payment form:

A screenshot of a computer??Description automatically generated

  1. Select the Sensepass Device you wish to use, from the Device Id dropdown.
  2. Select OK

Note if you wish to pay a lesser amount, you can override the Amount textbox.

  1. The Sensepass Card Payment form will be displayed and confirm the Device, the Amount and indicate the real-time status of the Transaction.
    A screenshot of a computer screen??Description automatically generated


Pay using Fortis and a Credit Card 

Pay using Sensepass and a NFC Tag or QR Code


Review Device Transactions


You can review all transactions that have been conducted via the Payment Device whether they have approved, declined or failed.

Navigate to Device Transactions

A screenshot of a computer??Description automatically generated

Transaction Id

The ransaction number for the ayment

Transaction Date

The ate the ransaction occurred

Device Id

The evice Id where the payment was carried out.

Connector Type

The Payment Provider used

Connector Account

The name of the Connector Account used

Payment Method Code

The ype of ayment ethod, e.g. Card

Account Type

.Customer

Account No.

The umber of the ccount, e.g. Customer Account.

Document Type

The type of ocument the ayment was made against, e.g.an Invoice

Document No.

The relevant ocument number, e.g. the Posted Sales Invoice Number.

Document No.

The Ledger Entry ocument umber

External Document No.

Reserved

Amount

The mount of the transaction

Auth Code

The Provider’s uthorization ode for the ransaction

Last 4

Where a credit or debit card was used, the last four digits of the Primary Account Number

Card Type

Where a ard was used, the ype or rand of ard, e.g. VISA

Ref. Transaction Date

The Provider’s ransaction eference ate

Ref. Transaction Id

The Provider’s ransaction eference Id, e.g. 11eef32bccabc8009a87c1e9

Transaction Status

The tatus of the ransaction, 
e.g. Failed, Complete

Payment Status

The Provider’s tatus of 

e.g.

Approved

Declined

None (here the transaction ailed)

Status Check Code

An internal value. Reserved for support purposes.

Status Check Link

An internal value. Reserved for support purposes.

Reason Code

The eason code from the Provider.  See the opic on Testing

Status ode

101 =  Approved

301 =  Declined

Posted

A oolean field to indicate if the ayment has been osted or not

EMV Fields

The includes additional fields that are only populated when the card transaction is an EMV Transaction, e.g. by nserting or apping a card.   These fields may be useful to the erchant when proving the customer was present and defending a chargeback.

TVR

The TVR Number, e.g. 0800008000

AID

The Application ID – this relates to the Card Brand, e.g. MASTERCARD is a0000000041010

TSI

E800

APPLAB

The Application Label, e.g. MASTERCARD

CVM

The Cardholder Verification Method (wipe, nsert, ap ) , e.g. in erified

PAN

The Primary Account Number (asked), e.g. ************0011

IAD

The IAD of the transaction e.g. 0210a00000000000000000000000000000ff

ARC

.g. 00

CURR

The reported urrency, e.g. USD$

MODE

.g. Issuer

AC

.g. dcbe109f99657262

AIDNAME

The full name of the Application Identifier, e.g. MasterCard Credit/Debit (Global)        

Transaction Type

The EMV type of ransaction, e.g. ale, efund

Account Holder

The ame of the Card or Account Holder, if this is present and returned from the Device/Payment Provider, e.g.LASTNAME/FIRSTNAME


Entry Mode

The entry mode of the ransaction

e.g. 

C =  Chip

S =  Swipe

M = Manually Entered

Payment Method Type

The code representing the Payment Method, e.g. cc



Retrying a Transaction




A diagram of a computer??Description automatically generated



.  

To check the status of a transaction and recover from it, follow steps:

  1. Navigate to Device Transactions
  2. Locate the Transaction in question
  3. Select Actions > Re-try
  4. The Provider’s Card Payment Dialog will appear and it will contact the Provider to query the status of the transaction.


A screenshot of a computer??Description automatically generated


  1. If the Payment Status was Approved, it will update the Device Payment record accordingly and ost the payment against the document.

Note – he final check is the transaction in the Payment Provider’s Portal.


Printing a Customer Receipt

You can print a receipt to give to your Customer to offer them Proof of Payment, or if the payment has failed, prove that the payment has not gone through.  To access the receipts, follow these steps:

  1. Navigate to Device Transactions
  2. Locate the Customer’s Transaction
  3. From the Actions menu, select Print Receipt

A screenshot of a computer screen??Description automatically generated

  1. Select the Printer, and Report Layout if necessary.
  2. Filter the Transaction Id and add any other Filters as necessary.
  3. You can Send the receipt (Send to..) to a destination, Print or just Preview & Close.


Examples

Swiped Card

A screenshot of a computer screen??Description automatically generated

EMV Example (Dipped or Entered)

A screenshot of a computer program??Description automatically generated



Next topic