MAX Pay Global for Dynamics 365 Finance and Commerce

🛈 Important

This topic applies only to Shift4 

Item

Support

Notes

Region(s)

USA
Canada

Please check with Shift4 regarding the latest coverage area

Gateway or Processor

Gateway
and Processor

Processor / Acquirer supported

Shift4
TSYS
First Data
AMEX

Please contact Shift4 for the full list of Processors supported

Provider website

Yes

shift4.com

Omni channel tokenization between in-store and on-line

Yes

Gift card program via provider

Yes

Contact Shift4 for the full list of Gift card programs supported

System status

Channel support

D365 Finance (SOP)

Yes

Commerce – Call center

Yes

Commerce – Online Storefront

Contact us

Commerce – Retail POS

Yes

External e-Commerce

Yes

Headquarters payments

Hosted payment page support

Yes

Encrypted device with HPP

Yes

Full EMV device support

No

Azure service

Not required

Retail POS

Retail Modern POS supported

Yes

Cloud POS supported

Yes

Android Hybrid App POS supported

N/A

Android POS all-in-one devices available

No

Custom Operations

Yes

Payment terminal devices

Supported devices

Various models from Verifone and Ingenico

Contact Shift4 for the latest device support.

Device connectivity

Wifi, RJ45 cable, Bluetooth* 
Serial

*Connectivity is device specific.  
Refer to specific device specification.

Device encryption / security

P2PE

Local/cloud connectivity

Local

Offline processing on the payment terminal

Yes 

Payment methods accepted

Cards brands:

VISA

Mastercard

AMEX

Discover

Contact Shift4 for the full list of Payment methods supported

US Pin Debit

Yes

Wallet support

ApplePay

GooglePay

Entry methods

Swipe

Dip/enter (Chip)

Contactless

Manually keyed into the payment terminal

Third party application required

Yes

Shift4’s UTG (Universal Transaction Gateway) Windows service and Tune-up software

Line display support

Yes

Signature capture support

Yes

Bypass pin debit

Yes

Microsoft Dynamics 365 payment compatibility

Omni channel payments supported

No

Implemented via other means

Omni-channel commerce order payments supported

No

Reconciliation available via MAX Pay Controller

No

On Roadmap

Provider specific details

Customer token profiles (Vaulted token)

Yes

Merchant portal

Yes

https://dollarsonthenet.net/

Test account available

Yes

Contact Shift4

MPG additional non-standard value-added functionality

Tokenization (card on file) at the Point of Sale

Yes

Customer Token list and card management at the Point of sale

Yes

One-time tokens for Call center payments

No

Credit card token and payment line import from a 3rd party system (e.g., external e-Commerce platform)

Yes

Payment terminal devices at Call center

No

Use “Call center as a POS” to process a full EMV retail payment transaction or use to acquire a token

Call center multiple MIDs per Legal entity

No

One MID per Legal entity at Call center (Primary Payment service)

Call center pre-pay default management

N/A

Capture electronic signature from the payment terminal for on-account transactions at the Point of sale

No

On demand

Consolidated unique Customer token from POS generated sales orders

N/A

Other MAX Pay Global value-added functionality

• Donations
• Private Label functionality 
• Print item receipt on demand
• Cash back
• Merchant specific properties outside of Profiles and the import of

Provider value-added services

Token import from another provider

Yes

Subject to survey / analysis

UTG Features supported

• Offline store and forward
• Voice authorization
• Offline tokenization

MAX Pay Global Roadmap items

Contact Retail Realm