Register terminal parameters for Shift4
- Choose the Register you wish to configure.
- Select Register > MAX Pay Global > Configure terminal parameters
- Select Edit. Set the parameters as required. Refer to the table below for details
|
Field |
Description |
Sample value |
|
Base counter |
The Base counter is used as a prefix to the unique reference number that is sent to the Payment provider when processing a transaction. The Base counter provides a means to prefix this number sequence. It should be unique per register across the Merchant ID Enter integer value up to 3 digits. You must pad the number to 3 digits as shown. |
001 |
|
Enable log |
Yes: Enables detailed logging (see below). No: Disable logging. Unchanged: Selecting this option ensures the decision to enable this feature is not set here. |
No |
|
Line display |
Yes: Enables the line display on device. When an item is added to the transaction on the Point of sale, it will be sent to the Payment terminal display to be viewed by the customer. No: Disables the line display on the Payment device. Unchanged: Selecting this option ensures the decision to enable this feature is not set here. |
Yes |
Logging
MAX Pay Global provides the ability to store additional logs that may be required to diagnose an issue. Logging should be disabled, unless otherwise directed by a support engineer.
When the logging feature is enabled, text files are created when payment transactions are invoked. Logs can be found here (Windows/PC Device):
Localhost Hardware station (e.g. MPOS)
C:\ProgramData\Retail Realm\Retail Modern POS\Logs
Shared hardware station (e.g. CPOS)
C:\ProgramData\Retail Realm\Retail Hardware Station\Logs