The Terminal parameters form for CardConnect provides the primary way of addressing the Payment terminal (Linking it to the Register), by means of the Device serial number, also referred to as the HSN or Hardware serial number.  Additional register specific features may be enabled or disabled via this form.

1.         Choose the Register you wish to configure. 

2.         Select Register > MAX Pay Global > Configure terminal parameters.

3.         Select Edit.  Set the parameters as required.  Refer to the table below for details.

Field

Description

Sample value

Base counter

The Base counter is used as a prefix to the unique reference number that is sent to the Payment provider when processing a transaction.  The Base counter provides a means to prefix this number sequence.  It should be unique per register across the Merchant ID

Enter integer value up to 3 digits. You must pad the number to 3 digits as shown.

001

Enable log

Yes: Enables detailed logging (see below).

No:  Disable logging.

Unchanged: Selecting this option ensures the decision to enable this feature is not set here.

No

Line display

Yes:  Enables the line display on device. When an item is added to the transaction on the Point of sale, it will be sent to the Payment terminal display to be viewed by the customer.

No:  Disables the line display on the Payment device.

Unchanged: Selecting this option ensures the decision to enable this feature is not set here.

Yes

Device serial number (HSN)

Enter the device serial number.

12345SC1234567

Pinpad support debit

Set to Yes if your device and Merchant account supports Debit transactions.
Set to No if your device and Merchant account do not support Debit transactions.


Pinpad support signature

Yes: Enable signature support for card transactions.

No: Disable signature support for card transactions.


Bypass pin debit

Yes:  Skip pin number entry for Debit card transactions.

No: Pin number will be required for Debit card transactions.



Logging

MAX Pay Global provides the ability to store additional logs that may be required to diagnose an issue. Logging should be disabled, unless otherwise directed by a support engineer.

When the logging feature is enabled, text files are created when payment transactions are invoked.  Logs can be found here (Windows/PC Device):

Localhost Hardware station (e.g. MPOS)

C:\ProgramData\Retail Realm\Retail Modern POS\Logs

Shared hardware station (e.g. CPOS)

C:\ProgramData\Retail Realm\Retail Hardware Station\Logs


Next topic