🛈 Important

This topic applies only to Worldpay Express 


Item

Support

Notes

Region(s)

USA/Canada


Gateway or Processor

Gateway and Processor


Processor / Acquirer supported

Worldpay
Fiserv
Paymentech
Global Payments
TSYS

Please contact us for up to date support

Provider website

Yes

fisglobal

Omni channel tokenization between in-store and on-line

Yes


Gift card program via provider

Yes


System status

System Status – G Suite | IT Help Desk | Bates College


Channel support



D365 Finance (A/R - SOP)

Yes


Commerce – Call center

Yes


Commerce – Online Storefront

Yes


Store Commerce

Yes


External e-Commerce

Yes


Headquarters payments



Hosted payment page support

Yes


Full EMV device support

Yes

Utilized when using Call center to support in-person payments

Azure service support

Not required


Point of Sale



Store Commerce supported

Yes


Cloud POS supported

Yes


Android Hybrid App POS supported

Contact us


Android POS all-in-one devices available

Contact us


iOS Store Commerce / Devices supported

Contact us


Custom Operations

Yes


Payment terminal devices



Supported devices

Various devices from Ingenico and Verifone.  Processor dependent.

Refer to Worldpay documentation for further details.

Device connectivity

Wifi, RJ45 cable, Bluetooth 

*Connectivity is device specific.  Refer to specific device specification.

Local/cloud connectivity

Local (Direct) and Cloud


Offline processing on the payment terminal

Yes1 

Using triPOS Direct

Payment methods accepted

Cards brands:

All major credit and debit cards.


US Pin Debit

Yes


Wallet support

ApplePay

GooglePay


Entry methods

Swipe

Dip/enter (Chip)

Contactless (NFC)

Manually keyed into the payment terminal


Third party application required

triPOS Direct


Line display support

Not supported by Worldpay


Signature capture support

Yes


Bypass pin debit

Yes


Microsoft Dynamics 365 payment compatibility



Omni channel payments supported

Yes


Omni-channel commerce order payments supported

Yes


Reconciliation available via MAX Pay Controller

Yes


Provider specific details



Customer token profiles (Vaulted token)

Yes


Merchant portal

Yes

Production only

Test account available

Yes

Sign up via Worldpay

MPG additional non-standard value-added functionality



Tokenization (“card on file”) at the Point of Sale

Yes


Customer Token list and card management at the Point of sale

Yes


One-time tokens for Call center payments

Yes

The ability not to store (hide) Customer tokens for certain sales orders.

Credit card token and payment line import from a 3rd party system (e.g., external e-Commerce platform)

Yes


Payment terminal devices at Call center

Yes

Use “Call center as a POS” to acquire a token from the payment terminal.

Call center multiple MIDs per Legal entity

Yes


Call center pre-pay default management

Yes


Capture electronic signature from the payment terminal for on-account transactions at the Point of sale

Yes


Consolidated unique Customer token from POS generated sales orders

Yes


Provider value-added services



Token import from another provider

Contact Worldpay


PCI and Security Status



General statement

MAX Pay Global does not collect, process, transmit or store any Card Holder Data (CHD).  For in-person payments, MPG uses either triPOS Direct or triPOS Cloud.  In both instances, the Worldpay device interacts with the payment holder.  Credit card data is encrypted at the point of entry and Worldpay and triPOS are responsible for transmitting that to the Worldpay gateway.  Worldpay has validated this with the PCI council as a Point-to-point encrypted solution.  See below

In a back office or e-Commerce environment, MAX Pay Global uses Worldpay’s Express hosted payment page to interact with the payment holder.  MAX Pay Global does not collect, process, transmit or store any CHD.

Where payment holder details are stored against the customer (e.g. “Card on file/Credential on file”), or where details are stored about a particular transaction, only a Worldpay non-sensitive Token is stored for future use.

Worldpay PCI Council Certification

P2PE Validated

See PCI Council website




Notes

  1. Offline Store and Forward is supported on Store Commerce and with triPOS Direct, in either Automatic or Manual forward modes.

Disclaimer

This page details the general specification for this Provider.  Specifications are subject to change without notice and all information has been verified correct at the time of compilation. E&OE


Next topic