🛈 Important

This topic applies only to Synchrony 


Item

Support

Notes

Region(s)

USA


Gateway or Processor

Processor


Processor / Acquirer supported

Synchrony


Provider website

Yes

Synchrony 

Omni channel tokenization between in-store and on-line

Yes


Gift card program via provider

N/A


System status

System Status – G Suite | IT Help Desk | Bates College


Channel support



D365 Finance (SOP)

No


Commerce – Call center

No


Commerce – Online Storefront

No


Commerce – Retail POS

Yes


External e-Commerce

No


Headquarters payments



Hosted payment page support

N/A


Encrypted device with HPP

N/A


Full EMV device support

N/A


Azure service support

N/A


Retail POS



Retail Modern POS supported

Yes


Cloud POS supported

Yes


Android Hybrid App POS supported

Untested


Android POS all-in-one devices available

N/A


Custom Operations

No


Payment terminal devices



Supported devices

N/A

Device agnostic

Device connectivity

N/A 

.

Device encryption / security

N/A


Local/cloud connectivity

N/A


Offline processing on the payment terminal

N/A


Payment methods accepted

Synchrony private label card


US Pin Debit

N/A


Wallet support

N/A


Entry methods

Via POS UX


Third party application required

No


Line display support

N/A


Signature capture support

N/A


Bypass pin debit

N/A


Microsoft Dynamics 365 payment compatibility



Omni channel payments supported

Yes


Omni-channel commerce order payments supported

No


Reconciliation available via MAX Pay Controller

Roadmap


Provider specific details



Customer token profiles (Vaulted token)

No


Merchant portal

Yes

For production customers only

Test account available

Yes

Contact Synchrony for details

MPG additional non-standard value-added functionality



Tokenization (card on file) at the Point of Sale

No


Customer Token list and card management at the Point of sale

No


One-time tokens for Call center payments

N/A


Credit card token and payment line import from a 3rd party system (e.g., external e-Commerce platform)

N/A


Payment terminal devices at Call center

N/A


Call center multiple MIDs per Legal entity

N/A


Call center pre-pay default management

N/A


Capture electronic signature from the payment terminal for on-account transactions at the Point of sale

N/A


Consolidated unique Customer token from POS generated sales orders

N/A



Disclaimer

This page details the general specification for this Provider.  Specifications are subject to change without notice and all information has been verified correct at the time of compilation. E&OE


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