Heartland specification
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🛈 Important This topic applies only to Heartland |
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Item |
Support |
Notes |
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Region(s) |
US |
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Gateway or Processor |
Gateway |
|
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Processor / Acquirer supported |
Heartland |
|
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Provider website |
Yes |
|
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Omni channel tokenization between in-store and on-line |
Yes |
|
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Gift card program via provider |
Yes |
|
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System status / support |
|
|
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Channel support |
|
|
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D365 Finance (SOP) |
Yes |
|
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Commerce – Call center |
Yes |
|
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Commerce – Online Storefront |
Yes |
|
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Commerce – Retail POS |
Yes |
|
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External e-Commerce |
Yes |
|
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Headquarters payments |
|
|
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Hosted payment page support |
Yes |
|
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Encrypted device with HPP |
No |
|
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Full EMV device support |
Yes |
|
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Azure service support |
Yes |
|
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Retail POS |
|
|
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Retail Modern POS supported |
Yes |
|
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Cloud POS supported |
Yes |
|
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Android Hybrid App POS supported |
Yes |
|
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Android POS all-in-one devices available |
Coming soon |
|
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Custom Operations |
Yes |
|
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Payment terminal devices |
|
|
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Supported devices |
S300 A60 Aries 8 |
Aries 8- Semi-integrated Contact us/Heartland for the full range of devices |
|
Device connectivity |
Wifi, RJ45 cable |
*Connectivity is device specific. |
|
Device encryption / security |
P2PE |
|
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Local/cloud connectivity |
Local |
|
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Offline processing on the payment terminal |
Yes |
|
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Payment methods accepted |
Cards brands: VISA Mastercard AMEX Discover |
Contact Retail Realm for the full range of payment methods |
|
US Pin Debit |
No |
|
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Wallet support |
Applepay/Googlepay at the payment terminal via NFC |
|
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Heartland Gift card support |
Yes |
|
|
Entry methods |
Swipe Dip/enter (Chip) Contactless (NFC) Manually keyed into the payment terminal |
|
|
Third party application required |
Yes |
POSLink DLL installed with each MPOS register |
|
Line display support |
Yes |
|
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Signature capture support |
Yes |
|
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Bypass pin debit |
No |
|
|
Microsoft Dynamics 365 payment compatibility |
|
|
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Omni channel payments supported |
Yes |
|
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Omni-channel commerce order payments supported |
Yes |
|
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Reconciliation available via MAX Pay Controller |
No |
|
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Provider specific details |
|
|
|
Customer token profiles (Vaulted token) |
Yes |
|
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Merchant portal |
Yes |
https://cert.api2.heartlandportico.com/Hps.Exchange.PosGateway.Web/login.aspx |
|
Test account available |
Yes |
Via Provider |
|
MPG additional non-standard value-added functionality |
|
|
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Tokenization (card on file) at the Point of Sale |
Yes |
|
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Customer Token list and card management at the Point of sale |
Yes |
|
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One-time tokens for Call center payments |
No |
The ability not to store (hide) Customer tokens for certain sales orders. |
|
Credit card token and payment line import from a 3rd party system (e.g., external e-Commerce platform) |
Yes |
Retail Realm oData/Data Entity end-points |
|
Payment terminal devices at Call center |
No |
Use “Call center as a POS” to process a full EMV retail payment transaction or use to acquire a token |
|
Call center multiple MIDs per Legal entity |
No |
|
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Call center pre-pay default management |
Yes |
|
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Capture electronic signature from the payment terminal for on-account transactions at the Point of sale |
No |
|
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Consolidated unique Customer token from POS generated sales orders |
No |
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Disclaimer
This page details the general specification for this Provider. Specifications are subject to change without notice and all information has been verified correct at the time of compilation. E&OE