MAX Pay Global for Dynamics 365 Finance and Commerce

🛈 Important

This topic applies only to Cybersource 

Item

Support

Notes

Region(s)

190+ Countries

Gateway or Processor

Gateway

Processor / Acquirer supported

Various

Provider website

Yes

https://www.cybersource.com/en-gb.html

Omni channel tokenization between in-store and on-line

Yes

Gift card program via provider

Not supported

System status

Channel support

D365 Finance (SOP)

Yes

Commerce – Call center

Yes

Commerce – Online Storefront

Yes

Commerce – Retail POS

Yes

For omni channel payments (Order pickup and Refund)

External e-Commerce

Yes

Headquarters payments

Hosted payment page support

Yes

Encrypted device with HPP

TBA

Full EMV device support

No

Azure service support

Yes

Retail POS

Retail Modern POS supported

Yes

Omni channel payments only

Cloud POS supported

Yes

See above

Android Hybrid App POS supported

Not tested

Android POS all-in-one devices available

Not tested

Custom Operations

No

Payment terminal devices

Supported devices

On Roadmap

Device connectivity

N/A

Device encryption / security

N/A

Local/cloud connectivity

N/A

Offline processing on the payment terminal

N/A 

Payment methods accepted

Cards brands:

Cards

US Pin Debit

N/A

Wallet support

N/A

Entry methods

N/A

Third party application required

N/A

Line display support

N/A

Signature capture support

N/A

Bypass pin debit

N/A

Microsoft Dynamics 365 payment compatibility

Omni channel payments supported

Yes

Omni-channel commerce order payments supported

Yes

Reconciliation available via MAX Pay Controller

Roadmap

Provider specific details

Customer token profiles (Vaulted token)

Yes

Merchant portal

Yes

• Test : 

https://ebc2test.cybersource.com/ebc2

• Production:  

https://ebc2.cybersource.com/ebc2

Test account available

Yes

MPG additional non-standard value-added functionality

Tokenization (card on file) at the Point of Sale

N/A

Customer Token list and card management at the Point of sale

N/A

One-time tokens for Call center payments

N/A

The ability not to store (hide) Customer tokens for certain sales orders.

Credit card token and payment line import from a 3rd party system (e.g., external e-Commerce platform)

Yes

Payment terminal devices at Call center

No

Use “Call center as a POS” to process a full EMV retail payment transaction or use to acquire a token

Call center multiple MIDs per Legal entity

No

Call center pre-pay default management

No

Capture electronic signature from the payment terminal for on-account transactions at the Point of sale

N/A

Consolidated unique Customer token from POS generated sales orders

No