🛈 Important

This topic applies only to Cayan 

Cayan is also known as Genius / TSYS or Global Payments Integrated (GPI).



Item

Support

Notes

Region(s)

USA


Gateway or Processor

Gateway and a Processor


Processor / Acquirer supported

All major US acquirers 

(See status page and contact TSYS)

Provider website

Yes

https://www.tsys.com/

Omni channel tokenization between in-store and on-line

Yes


Gift card program via provider

Yes


System status

System Status – G Suite | IT Help Desk | Bates College


Channel support



D365 Finance (SOP)

Yes


Commerce – Call center

Yes


Commerce – Online Storefront

Yes


Commerce – Retail POS

Yes


External e-Commerce

Yes


Retail POS



Retail Modern POS supported

Yes


Cloud POS supported

Yes


Android Hybrid App POS supported

No


Android POS all-in-one devices available

No


Payment terminal devices



Supported devices

Verifone Genius MX915
Verifone Genius MX925
Verifone E285
Verifone mobile device


Device connectivity

Wifi, RJ45 cable, Bluetooth* 

*Connectivity is device specific.  
Refer to specific device specification.

Device encryption / security

P2PE and TLS1.2


Local/cloud connectivity

Local


Offline processing on the payment terminal

No


Payment methods accepted

Cards brands:

All major card types, including:

VISA
Mastercard
AMEX
Discover
EBT/SNAP


US Pin Debit

Yes


Wallet support

ApplePay

GooglePay


Entry methods

Swipe

Dip/enter (Chip)

Contactless

Manually keyed into the payment terminal


Third party application required

No


Line display support

Yes


Signature capture support

Yes


Bypass pin debit

Yes


Microsoft Dynamics 365 payment compatibility



Omni channel payments supported

Yes


Omni-channel commerce order payments supported

Yes


Reconciliation available via MAX Pay Controller

Roadmap


Provider specific details



Customer token profiles (Vaulted token)

Yes


Merchant portal

Yes

https://tsys.accessaccountdetails.com/sign-in/

Test account available

Yes

From TSYS

MPG additional non-standard value-added functionality



Tokenization (card on file) at the Point of Sale

Yes


Customer Token list and card management at the Point of sale

Yes


One-time tokens for Call center payments

Yes

The ability not to store (hide) Customer tokens for certain sales orders.

Credit card token and payment line import from a 3rd party system (e.g., external e-Commerce platform)

Yes


Payment terminal devices at Call center

No


Call center multiple MIDs per Legal entity

No


Call center pre-pay default management

Yes


Capture electronic signature from the payment terminal for on-account transactions at the Point of sale

Yes


Consolidated unique Customer token from POS generated sales orders

Yes


EBT Snap program support

Yes


Check verification support

Yes



Disclaimer

This page details the general specification for this Provider.  Specifications are subject to change without notice and all information has been verified correct at the time of compilation. E&OE


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